Support Center

iLok key broken / lost / stolen

Last Updated: Nov 30, 2015 03:58PM CET
In case your iLok key is lost, stolen or broken we will help you out right away, even in case you have not invested in additional insurances or coverage at

Send a message to and we will provide you with a 90 days expiring backup license so you can continue your work immediately when you have a spare ilok key.

To resolve this situation permanently you may have to acquire another iLok key. We can help here too:
  1. We can send you one at a not-for-our-profit-price, which will normally takes 1 to 3 shipping days in Europe (6-12 days to the rest of the world), available at:
  2. If you are in the US we can get you a discount code for a replacement iLok key when purchased at:

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